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How mystakr Handles Your Personal Information

This Privacy Policy explains exactly what personal data mystakr collects when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our platform in eligible states.

Account data you controlPayPal, Venmo, Play+ payment contextState-by-state access appliesClear data-request processNo data sold to third parties
mystakr How mystakr Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply encryption to data in transit and at rest. Your payment details — whether linked to PayPal, Venmo, or a Play+ card — are never stored in plain text on our servers. Session cookies keep your login active during play; analytics cookies help us understand which parts of the account flow need improvement. You can manage cookie preferences in your browser settings at any time.

Encryption at Rest

Account data and identity documents are encrypted using industry-standard protocols. Payment references from PayPal, Venmo, and Play+ are tokenized, not stored as raw numbers.

Cookie Controls

We use session cookies for login continuity and analytics cookies to track page performance. You can disable non-essential cookies through your browser without losing account access.

Retention Policy

We hold your data while your account is active and for the period required under applicable state law after closure. You can ask for early deletion where state law permits it.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo, identity verification services, and state regulators where legally required. No sale to advertisers.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data or want to submit a deletion request? Our support team handles privacy inquiries separately from general account questions so your request reaches the right person. Response times vary, but we acknowledge every privacy-related message and follow up with a clear next step.

Team online

Live Chat

Start a chat from your account dashboard to submit a data-access or deletion request. Our team will confirm receipt and outline what happens next.

Email Support

Send your privacy request to our support address found in your account settings. Include your registered email so we can match it to your account record.

Account Settings

Some data preferences — like marketing communication opt-outs — can be adjusted directly in your account profile without contacting support.

Common Questions About Your Data at mystakr

These are the questions we hear most often about how your information is used, who can see it, and how to exercise your rights as an account holder in an eligible US state.

We collect your name, email, date of birth, and a government-issued ID for identity verification. Payment method details like PayPal or Venmo transaction references are logged but not stored as full credentials.

We do not sell your data. We share it only with payment processors, identity verification partners, and state regulators where the law requires it. No advertising networks receive your personal details.

Contact us via live chat or the support email listed in your account settings. Include your registered email address so we can locate your record and send a summary of what we hold.

Yes. Submit a deletion request through live chat or email support. We will process it in line with applicable state law, which may require us to retain certain records for a defined period after account closure.

Session cookies maintain your login while you play. Analytics cookies track page performance but not your personal identity. You can block non-essential cookies in your mobile browser settings without affecting your account access.

No full credentials are stored. We log a transaction reference, amount, and timestamp for each PayPal, Venmo, or Play+ transaction. This reference is used only for dispute resolution and account history.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.